Culture & Values

By
Charles Cary
September 16, 2020

We all spend a lot of time at work – more than any other activity in our lives. It’s important that the work matters to us. It’s important that our work environment supports us, physically, socially, and emotionally. And, it’s important that when we leave, we move forward as better people than when we arrived.

At Shoreline, we believe work matters when it is useful – that the time we spend building is recovered a thousandfold in the time saved by our customers no longer doing unproductive manual tasks. We believe, to do our best work, we need to bring our whole selves to work – and be both accepted and respected for doing so. We believe doing something significant requires taking risks and accepting failures. We work at Shoreline because we want to participate in creating the environment in which we thrive.

We operationalize this by establishing core values by which we measure ourselves. In our performance reviews, we assign equal worth to how well employees exemplify our values as we do to the work they’ve produced. We are growing quickly. When interviewing candidates, we care as much about their fit to our culture as we do their ability to do the work. We strive to hire people better than ourselves, both on ability and on culture.

Our Current Values

Empathy: We listen to our customers, our colleagues, and ourselves. We strive to understand what is important to others and to help them in meaningful ways. We focus outwards, not upon ourselves.

Curiosity, Creativity, and Courage: We use our curiosity to understand what is known. We use our creativity to  envision what could be. We use our courage to realize this future, even when uncomfortable.

Perseverance: We trust each other to do their work, and we believe in ourselves to do our own. We do what is necessary to succeed, carrying others along as required. We never give up, knowing we will find a way.

Humility: We don’t focus on our past accomplishments or failures. We treat each day as an opportunity to do better and become better. We seek out feedback and consider it a gift when provided.

Alacrity: We believe in making decisions quickly. Decisions are usually reversible while time cannot be recovered.

Delivery: We are builders. We are aggressive when setting goals, understanding that setting small goals leads to mediocrity. We commit fully to meeting the goals we set.