Runbook
Azure WebApp Custom Domain Configuration Issue
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Overview
This incident type refers to an issue with custom domain configuration for an Azure WebApp, where the custom domain (e.g., www.yourdomain.com) is not working with the web app. The incident requires investigation of DNS settings, validation of correct mapping to App Service, and configuration of SSL bindings if needed to resolve the issue.
Parameters
Debug
Check the WebApp's custom domain settings
Check the WebApp's SSL bindings
Verify the SSL certificate config details
Get the list of name servers for your zone
Check the DNS validation record settings for the custom domain
Check the mapping of the custom domain to the WebApp's IP address
Repair
Learn more
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