Runbook

Redis Instance Down

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Overview

This incident type is related to an issue with a Redis instance being down. Redis is an in-memory data structure store used as a database, cache, and message broker. This incident could potentially cause disruption to applications and services that rely on Redis for data storage or caching.

Parameters

Debug

Check the status of the Redis instance

Check the metrics for the Redis instance to identify any spikes or anomalies

Check the network connectivity to the Redis instance

Check the Redis configuration file for any misconfigurations

The Redis instance runs out of memory, causing it to crash or become unresponsive

Repair

If the Redis instance still cannot be brought back online, consider restoring from a backup or spinning up a new instance.

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