This incident type is related to an issue with a Redis instance being down. Redis is an in-memory data structure store used as a database, cache, and message broker. This incident could potentially cause disruption to applications and services that rely on Redis for data storage or caching.
Parameters
Debug
Check the status of the Redis instance
Check the logs for any errors or warnings related to the Redis instance
Check the metrics for the Redis instance to identify any spikes or anomalies
Check the network connectivity to the Redis instance
Check the Redis configuration file for any misconfigurations
Check the system logs for any issues related to the Redis instance
The Redis instance runs out of memory, causing it to crash or become unresponsive
Repair
If the Redis instance still cannot be brought back online, consider restoring from a backup or spinning up a new instance.
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Related Runbooks
Check out these related runbooks to help you debug and resolve similar issues.