Why We Built Incident Insights
Ticketing data is messy. This new, free tool allows leaders to contextualize data to understand what issues occur most frequently and how long they take to resolve.
Read the latest stuff we're up to and what we're most excited about.
Ticketing data is messy. This new, free tool allows leaders to contextualize data to understand what issues occur most frequently and how long they take to resolve.
Processing, analyzing, then acting on observability data entirely within your own environment offers a cheaper, faster, fault tolerant, and more secure alternative.
SRE and Backend Engineering have a lot of overlap, and you can swap between roles relatively easily. This post addresses the pros and cons of leaving SRE for Backend work.
Automating runbooks streamlines operations, shifting from manual to machine-executed tasks for efficiency in complex environments like Kubernetes. Shoreline's solution, based on real-world experiences, enhances maintenance and incident handling.
Here are three tips for automatically fixing the most common Kubernetes issues through mastering Kubernetes, self-healing, and staying proactive.
DevOps leaders can apply infrastructure as code lessons and tooling to production ops, use solutions like Terraform + Shoreline to automate repeatable tasks, and make hero-level institutional knowledge accessible to anyone.
Automation and streamlining in operations are promoted as universal solutions, but declarative infrastructure and programmatic deployments have limits.